Cannondale Carbon 1 Broken in a little jump

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With a jump of only 1.5 m Cannondale Moto Carbon broke. I am very disappointed with the Cannondale does not want to accept my assurance due, because they say the store where I bought it was not an authorized delear. Still do not believe that a great brand like Cannondale does not care about their customers. I'm very sad about this situation